Support Center
Find answers to common questions or get in touch with our support team.
Frequently Asked Questions
If you've previously purchased a premium subscription and need to restore it on a new device or after reinstalling the app:
- 1. Open the Midnight app
- 2. Go to the Us tab
- 3. Under Subscription, tap "Restore Purchases"
- 4. Make sure you're signed in with the same Apple Account used for the original purchase
If you're still having issues, ensure you're signed in with the correct Apple ID and that the subscription is still active.
You can cancel your subscription at any time through your Apple ID settings. Midnight does not have the ability to cancel subscriptions directly.
To cancel:
- 1. Open the Settings app on your iOS device
- 2. Tap your name at the top
- 3. Tap Subscriptions
- 4. Select Midnight
- 5. Tap Cancel Subscription
While you're subscribed, you can also open this screen from Midnight: Us tab → Subscription → Manage subscription.
Note: You'll continue to have access to premium features until the end of your current billing period.
You have two options for deleting your data:
Option 1: Delete Account (In-App)
- 1. Open Midnight and go to the Us tab
- 2. Scroll to the bottom
- 3. Tap "Delete account"
- 4. Confirm the deletion
Your data will be permanently deleted within 30 days.
Option 2: Request Data Deletion (Email)
You can also request complete data deletion by emailing us:
privacy@getmidnight.appPlease include your code, shown at the top of the Us tab, so we can find your account faster.
Linking puts you both in one shared space: the daily question, the games, your memories and Lumi. You can invite your partner before anyone pays.
- 1. Open Midnight and go to the Us tab
- 2. Tap "Invite your partner" and send them your link or code
- 3. Your partner installs Midnight, opens the Us tab and taps "I have a code or a link"
- 4. Once they join, the Us tab shows you both as linked
Linked with the wrong person, or starting over? Use "Replace partner" on the same screen.
Yes. You can set up your account and look around first, then invite your partner whenever you're ready. Midnight is made for two, so the shared parts wait for them:
- • The daily question stays sealed until you've both answered
- • The four games reveal answers once you've both voted
- • Your memories and Lumi, the moon you raise together, are shared
Caring for Lumi, the daily missions and all 18 date ideas are free, and so is your first shared exchange.
If you've been charged but premium features aren't unlocking:
- 1. Tap "Restore Purchases" under Subscription on the Us tab
- 2. Force-close and reopen the app
- 3. Ensure you're signed in with the same Apple ID used for purchase
- 4. Check that the subscription shows as active in your Apple ID settings
If the issue persists after trying these steps:
- • Contact us at contact@getmidnight.app
- • Include your Apple ID email and approximate purchase date
- • Attach a screenshot of your App Store receipt if available
Midnight is currently available for:
- • iPhone running iOS 26 or later
- • iPad running iPadOS 26 or later
Not currently supported:
- • Android devices
- • Web/browser version
We recommend keeping your iOS version up to date for the best experience and latest features.
Yes. Privacy and security are fundamental to Midnight's design:
- • Sign in with Apple — Secure, private authentication
- • Anonymous accounts — Use the app without providing personal email
- • EU servers — All data stored in GDPR-compliant EU data centers
- • Encryption — Data encrypted in transit and at rest
- • No ads, no tracking — We don't sell data or use invasive trackers
- • Anonymous analytics — Usage data cannot identify you personally
Read our full Privacy Policy for complete details.